Why is my broadband slower than the connection speed the router shows. It takes over half an hour to download a small a few mb update to. Having used a speed checker to check my broadband speed my results are. Do you only get slow speeds when youre connected using wifi. Youll need these later after youve tweaked your connection. The broadband download and upload speeds have been exactly as promised from day 1. How to identify slow speed as a fault on fttc superfast broadband lines. Last august we made a terrible decision to get broadband from ee. Router turned up on the day expected and service went live on the planned day.
Itll depend on what ee home broadband or 4gee home plan you have with ee and the average internet speed weve estimated for your postcode. Enter your phone number to see what dialling codes are affected, and how long we expect any problems to last. This was correctly identified as a fault on the local loop and passed by ee to openreach for a home visit. Average 4g download speeds are likely to be between 8 and 10 megabits a second mbits, with possible instances of up to 40 mbits. Its never been simpler to switch broadband and get a guaranteed. Your kit, wireless performance, home wiring and even the time of day can all make it slower. Find out your download and upload speeds in seconds with our broadband speed test. If theres a problem with your line well also give you the option to report a fault so we can get it fixed. When i use a broadband speed checker, it says i can get 5. It states on one of those links that they slow the downloads from newsgroups down between 6pm and 11. Ive ordered a double speed ee wifi sim card to check the max speed on the ee network. At its best, itll hit about 5mbps but usually its been around 23mbps.
Broadband extremely slow downloading apps from goo. It is usually shown in megabits per second mbps and it affects everything you do online, from sending emails to downloading music. Available for customers living in our fibre network area. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other providers promise on your desktop or mobile. Download ee virtual support and enjoy it on your iphone, ipad and ipod touch. Looking to buy a house there but slow broadband is a big issue with bt guaranteeing only up to 1mbs and no plans to upgrade in the foreseeable future. Ee high speed internet speed test broadband speed checker. Broadband with ee and terrible speeds can i leave my.
Ive had ee fibre broadband for years, but for the past month i have had very slow speeds, about 3mbps download and worse upload speeds. I have had ee broadband for over a year and always had a reasonable connection. Your broadband flows over two copper wires half a millimetre thick, which may run through ancient waterfilled manholes, up poles, through huge and damp junction boxes, etc. Because our broadband services are provided over your phone line, youll need to take line rental in order to. The first step to fixing slow broadband is testing your current broadband speed, and comparing it against the speed you should be receiving. With 4g broadband, its possible to get download speeds of up to 300mbits. Unlimited home broadband products from ee with discounts to their mobile. Compare the cheapest ee broadband internet packages. If you think your broadband is slower than it should be, contact your provider to. However, when i download a file, the download speed always hovers around 500k.
Find tips and tricks to check on faults and improve your internet speed if its being slow. Think your broadband speed is slower than it should be. My talk talk broadband is extremely slow and am about to change provider, yesterday a talk talk technician checked my line and said everything was fine but still the speed is snail pace, the package is costing. Check your broadband speeds and see how fast sky can take you. Slow broadband speed causes are often down to where you live. New customer, hideously slow broadband plusnet community. If you need a bit of help setting up your ee broadband or just want some reassurance that its all looking as it should be, then download our new augmented reality app. The figures below are obtained from the btw database which is often conservative.
Ee everything everywhere offers mobile phone, mobile internet, home broadband internet and home phone service. A recent fault resulted in crackling on the phone and seriously reduced broadband speed. How to complain about slow broadband speed which magazine. We have extended the period shown in the data from 60 days to 90 days, the reason being that as the lock down continues if we had stayed with a 60 day window we only be showing a couple of weeks before the. Ee is hailed as the uks number one mobile network thanks to its extensive 4g coverage, but the communications giant also offers home broadband and fibre services. Ee offers two fibre broadband plans download speeds of up to 38mbsec 3x faster than. My own personal experience of ee has been good speeds and very reliable. Typical upload speeds are between 56mbits, with possible instances of up to 15mbits. I use standard broadband from ee, which gets it from bt. Slow and unreliable vodafone broadband community home. Find out what to do if your broadband seems a bit slow. Feb 19, 2015 since i installed a new ee brightbox modem, my broadband speed is very slow, ie.
Wired into the router i spoke to ee via twitter and following their advice to do reset my router but speed has now dropped to 12mbps. Very slow fibre broadband new customer the ee community. Following the latest set of updates, my broadband is being choked same test page at less than 1 mbs. I have a 2704n router for my plusnet broadband service. Slow network issues on windows 10 running on boot camp. Everything happened when it should, on time and with no problems. Fibre max is perfect for streaming 4k content and online gaming seamlessly. Broadband speed is how fast data is sent and received over your internet connection. The most recent outage reports and issues originated from mansfield, glasgow, chesterfield, great malvern. The immediate observation is that the charts show more noise compared to the other providers and this is a factor of ee having lot less customers than talktalk, virgin media, sky and bt i. Ee has been a big name in the mobile world for some time now, but it is also becoming stronger and stronger in the uk broadband market thanks to its versatile packages and competitive pricing. See how you can improve your wifi speed and signal. Told i can get up to 31mbs download speed with 4g ee router and external antenna in northleigh devon.
Have restarted the router numerous times and hoped it would sort itself out but no joy. Chart of the quality score seen from ee speed tests, reflecting how consistent download speeds are during a test. However, at the same moment of those slow speeds, netflix fires down without problems. Fibre max is ee s version of ultrafast broadband and can provide speeds of up to 300mbps on average. For many people, 4g technology can now deliver similar or even faster download speeds than traditional fixed home broadband in the uk, ee is now offering a 4g home broadband service as an alternative to their adsl and fibre broadband service.
If you suffer from consistently slow broadband this section will offer you some hints and tips that should hopefully result in better broadband. Im getting as low as 8mb in the evenings the cabinate is right outside my house thats when its not dropping out all together. Our standard broadband terms apply, check them out at ee. Ee current problems and network issues downdetector. With ee broadband, you can experience fast unlimited broadband and fibre on a range of flexible packages. Hi guys, i have seen similar posts on the community, but often they are resolved in a short space of time assume its a temporary issue. Its not just computers that can use your broadband connection. Find out how your internet speed is calculated, what average internet speeds you can expect and what to do if you need to test your broadband. Slow broadband isnt just caused by issues with the network. We can help you test your speed, check for faults and make sure your router is set up correctly.
Providing your landline number is optional but allows us to provide you a more accurate report of your speed than with just your postcode. Use our my bt app or broadband troubleshooter to test the speed of your bt broadband line. The next provider on our list to take a daily view at is ee and their fixed line services. I will do a test using the internal in built antenna and then test again using an external antenna. Ees next tier up is its 36mbitssec fibreoptic service. Broadband fibre download speed became slow the ee community. If your broadband speed is slowing you down, its never been simpler to. Over the past 3 days i have noticed that the internet has slowed down, which is stopping me from using nowtv and the smart features on my television for example. I found the whole process with ee, from initial contact by phone to service up and running completely trouble free.
Heres how you can see how your internet speed is calculated, what internet speeds you can expect and what to do if you need to test your broadband speed. Jot down the day, time of day and upload and download speeds so you dont forget them. Try connecting your device to your router using an ethernet cable and recheck the speed. If your home is within the coverage area, this is a competitive deal, which is easily fast enough for. Well then tell you how to understand the test results, and how to make simple changes to make sure you get the fastest speed possible.
Ee inherited broadband customers following its acquisition of the orange network in 2012 and has taken it from strengthtostrength under its own branding. Speeds are best guess estimated on the surrounding area and cannot take into effect individual line conditions which may effect the result, such as the type of equipment you use or other issues which may affect the signal to noise ratio. Our free internet speed test checks your broadband speed in an instant. If youve just joined ee or recently moved home, it takes up to ten days for the speed and stability of your broadband to settle down. With ee, you can experience fast unlimited broadband as well as fibre broadband on a range of flexible packages, with no usage caps or download limits. Make sure your broadband provider hasnt capped your speed because you exceeded the limits of your monthly usage. If youre wondering why your broadband speed is so slow, unfortunately it can be. Is your isp slowing down your broadband speed which. Broadband speed is the measure of time it takes for you to download information from the internet to your computer or laptop. Has anybody come across a slower download speed than talk talk. The competition between the mobile providers means there are now three of the major providers with unlimited data plan options with ee being the. If you think i helped please feel free to hit the thumbs up button below. Best use bittorrents overnight or ee will slow your connection down to a crawl slower than dialup.
Ee smart hub routers and tend to achieve slower connections further from the router. Given the upload speed i would assume i should get a better download speed as the signal quality is obviously not that bad. It takes over half an hour to download a small a few mb update to an app. Customer service though rarely used has been prompt and efficient. Newly installed broadband is very slow in download bt.
If you signed up for a broadband service within the last few years, you should have received an estimated speed. Add it to my ee and manage everything in one place. Tv on demand services such as through a sky hd box might be using it to download tv shows, or your games console might be downloading updates or new content. However, i am currently only getting 500kbps to 600kbps. Lately ive been getting slow downloads like sometimes my download speed would be around 700kbs then sometimes it would go all the way down to 1. Right i signed up for unlimited broadband with ee, the guy who i spoke to said your signing up to unlimited broadband and unlimited downloads where we will never ever slow you down, you can dow load what you want whenever you want. If that speeds up your broadband, then you may have a problem with your wifi. Improving your broadband speed faster internet help ee. Speeds are often under 1 mbps for searches and video from bbc or youtube.
Viruses and adware can also cause your computer to slow considerably which can make your broadband seem slow. If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the need help with your home broadband speed or connection. This will mean that test will also be influenced by other factors such as quality of interconnection of ee high speed internet with internet backbone. You dont need to be a techie to try these five simple ways to speed up your broadband connection. I was with ee until april and consistently got 76mb download speeds. We called in probably about a dozen times in the last months due to the regular problems with the speeds. My download speed from ookla is about 4mbps with which im quite happy. Ee now has unlimited data phone plans thinkbroadband. How to increase 4g lte home broadband router speeds. The broadband download and upload speeds have been exactly as promised from. The plan youre on will determine what broadband speed. Following these simple steps could help maximise your download speeds, and ensure your broadband runs as smoothly as possible. I have tried some basic changes, moving the router, using the test socket, rebooting, but not had any success. Since i installed a new ee brightbox modem, my broadband speed is very slow, ie.